PATIENT ACCESS SPECIALIST
About The Position
The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements. The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital's financial policies, possess the ability to apply it to the patient, and secure payment for the patient's hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers
Requirements
- High School completion / GED
- Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.
- 1 - 3 years of job-related experience
- Customer Focus with Patience, Composure, and Compassion
- Deal with Ambiguity by effectively coping with change
- strong Time Management skills
- Interpersonal Savvy
- supporting Peer Relationships
- expert Functional/Technical skills
- comprehend the hospital's financial policies
- possess the ability to apply it to the patient
- secure payment for the patient's hospital liability
- maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers
Nice To Haves
- Associates Degree preferred in healthcare or related business field.
- Medical Terminology certification preferred.
- Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.
Responsibilities
- financial counseling
- collecting co-pays and deductibles
- providing financial assistance education
- stat registering
- scheduling appointments
- completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system
- verifying insurance benefit information
- generation of the ABN
- reviewing orders for compliancy
- completion of MSP
- obtaining financial and treatment consents
- placing of ordered medical procedures
- obtaining a pre-certification when applicable
- maintaining compliance with regulatory requirements
- financial assessment and evaluation of each patient entering the hospital
- secure payment for the patient's hospital liability
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
