Patient Access Specialist

Children's Health • Dallas, TX

318d

About The Position

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. The Patient Access Specialist is responsible for the provision of routine patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction.

Requirements

• At least 1 year healthcare, Patient Access operations activities or related experience Required
• High school diploma or equivalent Required

Nice To Haves

• Two-year Associate's degree or equivalent experience Preferred
• National Association of Healthcare Access Management CHAA Certification Preferred

Responsibilities

• Performs routine registration activity including verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol
• Performs routine patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol
• Resolves routine patient issues and assists with questions on reimbursement
• Demonstrates the components of the Children's Health System Vision, Mission and The Children's Way Values
• Demonstrates compliance with performance standards, guidelines, regulations, policies and procedures and third party contracts
• Participates in team-oriented process improvement initiatives for the department and organization
• Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards
• Performs other duties as assigned

Benefits

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED