Patient Access Specialist - Wood River Full-Time

St. Lukes Health System • Ketchum, ID

123d

About The Position

At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Luke's Wood River Medical Center. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Requirements

• Education: High School Diploma or Equivalent

Responsibilities

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Benefits

• Competitive salary
• Retirement plans
• On-site massages
• On-site counseling via Employee Assistance Program
• Access to Virgin Pulse Wellness tool
• Formal training and career development offerings

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED