Patient Access Specialist/Representative

Cibola General Hospital • Grants, NM

139d

About The Position

We're seeking a Patient Access Specialist to join our team of compassionate caregivers. Our 25-bed critical access hospital allows our compassionate caregivers to provide excellent patient care in an environment that supports them in their professional growth and development with the latest technologies. Cibola General Hospital is one hour from Albuquerque and close to Santa Fe. Known for its mild year-round climate and outdoor activities, Grants NM offers low property taxes and inexpensive housing costs. Cibola General Hospital provides services in general surgery, 24-hour Emergency care, Intensive Care, Internal Medicine, Obstetrics, Pathology, Pediatric Dentistry, Podiatry, Primary Care and Radiology with X-ray, CT, MRI. We have three operating rooms including a room for scopes. Clinics, Lab services, Pharmacy, Cardiopulmonary, and Rehab, and skilled care beds are provided.

Requirements

• High School diploma or equivalent
• Proficient in the use of a computer, software programs and other office equipment
• Proficient in understanding billing and registration processes and terminology
• Good interpersonal and communication skills
• Willingness to comply and understanding of Privacy Laws are regulations

Nice To Haves

• Mature individual with good communication skills and ability to work under pressure with good results.
• Must be able to work closely with the Administrator and his designees.
• Must be able to maintain matters of a confidential nature and display tact and diplomacy.
• Must be proficient in Microsoft Word, Excel, and PowerPoint, and the internet.
• Excellent written and verbal communication skills required.
• Independent judgment is required to plan, prioritize, and organize diversified workload.
• Some analytic ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work.

Responsibilities

• Handles administrative and clerical functions of registration.
• Responsible for registering all patients for any services at the hospital and or clinics.
• Obtaining valid orders for services, maintaining paper and electronic documentation for identification, demographic data, insurance information, verifications and authorizations, and noting all accounts with visit details.
• Providing estimations for services and collection of all copays, deductibles, and co-insurances.
• Ensure excellent accuracy in completing registration process.
• Maintain competency in utilizing hospital registration software and electronic medical records systems.
• Registers patients in a timely manner.
• Ensures HIPAA compliance and abides by all Privacy laws and regulations.
• Provides outstanding customer service experience to all patients.

Benefits

• Competitive wage
• Health insurance
• Dental insurance
• Vision insurance
• Critical illness and life insurance benefits
• 403(b) retirement plan
• $0 generic prescription drugs
• Tuition reimbursement
• Student loan forgiveness programs
• Gym discounts
• Home Workout Program
• Qualified positions may offer sign on bonuses or relocation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees