Patient Access Specialist - Radiology

Denver Health • Denver, CO

9d • $20 - $27

About The Position

We are recruiting for a motivated Patient Access Specialist - Radiology to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department Admissions & Registration Scvs Job Summary Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff. Essential Functions: Answers telephone inquiries; screens calls; routes calls and takes messages (20%) Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%) Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%) Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%) Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%) Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%) Calls insurance companies for treatment authorization and benefit information. (10%) Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%) Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%) Education: No High School Diploma and/or No GED required Work Experience: No experience required Licenses:

Requirements

• No High School Diploma and/or No GED required
• No experience required
• Organization and Attention to detail
• Effective communication
• Ability to Problem Solve
• Ability to prioritize workflow and determine priority
• Ability to demonstrate professional work behavior by following Denver Health guidelines/policies
• Ability to multi-task and handle a high volume of tasks at one time
• Ability to enter data quickly and accurately
• Ability to complete daily work by the end of the shift
• Ability to work collaboratively with a team
• Ability to type 25 wpm.
• Knowledge of Microsoft Office Suite.
• Familiarity with Epic

Responsibilities

• Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
• Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%)
• Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
• Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%)
• Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%)
• Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)
• Calls insurance companies for treatment authorization and benefit information. (10%)
• Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
• Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED