Patient Access Specialist - Pre Authorization (Full Time)

Lake Charles Memorial Hospital • Lake Charles, LA

1d

About The Position

The patient access specialist registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate. As a member of the clinic team the patient access representative is trained in performing a wide range of skilled administrative and clerical duties The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Experience Memorial is more than a slogan, its the care we provide our patients and its the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated. Working at Lake Charles Memorial Health System | Great Place To Work responsibilities.

Requirements

• High school diploma or equivalent required.
• Knowledge and training in medical terminology, keyboarding, and computer skills preferred.
• Basic skills in Microsoft Office preferred.
• Previous experience preferred in the areas of scheduling.
• Computer literacy, required.
• Broad range of administrative and technical skills in the context of the healthcare environment.
• Impacts activities in other work areas on a frequent basis and contributes in multiple work areas.
• Demonstrates critical thought process and can work independently.
• Provides feedback to assist with decision making process.
• Works well with others.
• Documents detailed information in patient chart.
• Requires listening skills to maintain cooperative associations.
• Requires professional written and verbal communication and interpersonal skills.
• Ability to deal with stressful situations and conflict resolution.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

• Experience with pre-authorizations a plus

Responsibilities

• Responsible for obtaining precerts for all testing scheduled Lake Charles, DeRidder, or Sulphur offices.
• Responsible for obtaining precerts for all procedures/testing scheduled at LCMH, WCCH, BMH, and HVC.
• Work with the nurse practitioner/physician on denied testing/procedures to coordinate peer to peer reviews.
• Responsible for keeping a log book with all procedure authorizations.
• Responsible for obtaining retro authorizations as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees