Patient Access Specialist - Per Diem - Varied

Jupiter Medical Center

82d

About The Position

The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrate a strong commitment to service excellence. The Patient Access Specialist is responsible for obtaining demographic, insurance, and medical information to ensure an accurate and complete registration. Performing insurance verification, data collection and documentation. Determine medical necessity for services based on established medical criteria. Identifying patient financial responsibilities and collecting applicable monies. Acting as liaison to all internal and external customers to facilitate access to hospital services. Secures all necessary documentation to register the patient's visit. Performs other duties as assigned.

Requirements

• High School Graduate or Equivalent.
• Experience required in using EMR systems, insurance verification, eligibility, and electronic billing.
• General and specific knowledge of health insurance plans and interpretation of health insurance benefits.
• Ability to maintain confidentiality.
• Experience in a customer support role.
• Knowledge of medical terminology.
• Proficient skills in computer applications such as Microsoft Office.
• Ability to set priorities and manage time effectively.
• Flexible, service-oriented, and dedicated.
• Exceptional communication skills both verbally and in writing.
• Superior organizational skills, attention to detail, and able to multi-task.
• Strong interpersonal skills, listening, and ability to carefully follow directions.

Nice To Haves

• Billing and coding certification preferred.

Responsibilities

• Deliver a dynamic customer experience to all customers.
• Obtain demographic, insurance, and medical information for accurate registration.
• Perform insurance verification, data collection, and documentation.
• Determine medical necessity for services based on established medical criteria.
• Identify patient financial responsibilities and collect applicable monies.
• Act as a liaison to all internal and external customers to facilitate access to hospital services.
• Secure all necessary documentation to register the patient's visit.
• Perform other duties as assigned.

Benefits

• Commitment to sustainability.
• Recognition programs.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees