Patient Access Specialist - Nampa 1st (Bilingual Preferred)

Terry Reilly Health Services • Nampa, ID

410d

About The Position

The Patient Access Specialist at Terry Reilly plays a crucial role in ensuring a positive experience for patients and visitors by providing professional and courteous assistance throughout their visit. This position involves scheduling and registering patients, managing the waiting room atmosphere, and ensuring effective communication regarding wait times and payment policies. The role is integral to maintaining a healthy and thriving community through excellent customer service and efficient operations.

Requirements

• Strong customer service skills for a complex patient population.
• Good verbal and written communication skills.
• Basic bookkeeping skills including cash handling, posting charges, and deposits.
• Ability to navigate multiple computer software programs including EHR and Microsoft Office.
• Self-starter with the ability to work with minimal supervision.

Nice To Haves

• Experience as a receptionist in a medical, dental, or social services setting.
• Strong bookkeeping or accounting skills.
• Strong working knowledge of Microsoft Word and Excel.
• Bilingual abilities (English/Spanish).

Responsibilities

• Greet, direct, and assist patients and visitors in a professional manner.
• Schedule and register patients, ensuring accurate data collection.
• Determine eligibility for services and counsel patients on payment policies.
• Monitor and collect payments due from patients.
• Manage the waiting room atmosphere, keeping patients informed about wait times.
• Ensure a comfortable and clean waiting area.

Benefits

• Options for free healthcare
• Healthy work-life balance
• Excellent employee benefits

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed