Patient Access Specialist - Montbello Family Heath Center De

Denver Health • Denver, CO

409d • $45,386 - $61,422

About The Position

The Patient Access Specialist at Montbello Family Health Center Dental Clinic plays a crucial role in patient registration and discharge processes, ensuring accurate data entry and customer service. This position involves managing patient information, handling payments, and supporting nursing staff, all while maintaining high-quality assurance standards.

Requirements

• No High School Diploma and/or No GED required.
• No experience required.
• Ability to demonstrate professional work behavior by following Denver Health guidelines/policies.

Nice To Haves

• Knowledge of Microsoft Office Suite.
• Familiarity with Epic.

Responsibilities

• Answers telephone inquiries; screens calls; routes calls and takes messages.
• Collects co-payment, point-of-service payment, deposits, and other payments, issues receipts, and balances cash drawers.
• Works to properly identify patients to increase clean claims and minimize errors associated with misidentification.
• Completes documentation for uninsured patients seeking emergency care, including CICP and Emergency Medicaid.
• Coordinates bed assignment, transfers, and discharges through various applications and maintains communications with inpatient nursing units and nursing supervisors.
• Verifies and updates patient demographics information and billing insurance information for new and existing patients.
• Calls insurance companies for treatment authorization and benefit information.
• Disseminates direct admit information to other Patient Access personnel for proper screening and insurance verification.
• Maintains quality assurance scores of 98% or higher in conjunction with department expectations.

Benefits

• Outstanding benefits including up to 27 paid days off per year.
• Immediate retirement plan employer contribution up to 9.5%.
• Generous medical plans.
• Free RTD EcoPass (public transportation).
• On-site employee fitness center and wellness classes.
• Childcare discount programs & exclusive perks on large brands, travel, and more.
• Tuition reimbursement & assistance.
• Education & development opportunities including career pathways and coaching.
• Professional clinical advancement program & shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program.
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED