Patient Access Specialist I
About The Position
Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: Comprehensive Benefits: Medical, Dental, and Vision coverage 401(k) plan with employer match Long-term and short-term disability Employee Assistance Programs (EAP) Paid Time Off (PTO) Extended Medical Benefits (EMB) Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team!
Requirements
- Education: High school graduate or equivalent required.
- Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting.
- Working Knowledge: Windows based operating systems preferred.
- Professional verbal and written communication skills.
Nice To Haves
- Previous PBX experience preferred.
- Medical terminology and medical insurance knowledge preferred.
Responsibilities
- The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel.
- Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital.
- Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed.
- Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information.
- Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital.
Benefits
- Medical, Dental, and Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
