Patient Access Specialist I

Medical University of South Carolina • Charleston, SC

14d

About The Position

The Patient Access Specialist provides essential support by collaborating with radiologists, technologists, referring providers/clinic, registration staff, front desk attendants, and scheduling teams to ensure smooth coordination of breast imaging services. This role involves delivering exceptional customer service in a fast-paced outpatient ambulatory setting while ensuring that all patient records and documents are properly maintained and comply with DHEC, MQSA, and ACR guidelines. The coordinator will also offer support to other outreach sites as needed. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Requirements

• Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

Responsibilities

• Have a complete understanding of workflow protocols to ensure timely reading of exams and reporting and notifying referring providers and patients of results.
• Collaborate with technologists, radiologists, referring providers/clinic, front desk, and schedulers to facilitate breast imaging services and provide timely patient care.
• Support culture of safety in the workplace.
• Identify improvement opportunities for the department/organization.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees