Patient Access Specialist I
About The Position
The Patient Access Specialist provides essential support by collaborating with radiologists, technologists, referring providers/clinic, registration staff, front desk attendants, and scheduling teams to ensure smooth coordination of breast imaging services. This role involves delivering exceptional customer service in a fast-paced outpatient ambulatory setting while ensuring that all patient records and documents are properly maintained and comply with DHEC, MQSA, and ACR guidelines. The coordinator will also offer support to other outreach sites as needed.
Requirements
- Bachelor's degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.
Responsibilities
- Have a complete understanding of workflow protocols to ensure timely reading of exams and reporting and notifying referring providers and patients of results.
- Collaborate with technologists, radiologists, referring providers/clinic, front desk, and schedulers to facilitate breast imaging services and provide timely patient care.
- Support culture of safety in the workplace.
- Identify improvement opportunities for the department/organization.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
5,001-10,000 employees
