Patient Access Specialist I

Nemours Children's Health • Ferry Pass, FL

18h

About The Position

Nemours is seeking a Patient Access Specialist.
The position is responsible
for:
Greeting patient in accordance with Nemours Standards of Behaviors.
Perform registration and check-in or check-out function(s) and update
demographics, insurance verification, PCP authorization/referral information
when required at each encounter and make confirmation call as needed. Work
various work ques, collect copays/balances at time of service, attend daily
huddles, other duties assigned by supervisor or manager, and provide exceptional
customer service to our patients/families.

Nemours Children’s Health is an internationally recognized children’s health
system. With more than 1.7 million patient encounters annually, we provide
medical care in five states through two freestanding state-of-the-art children’s
hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s
Hospital, Florida. Our pediatric network includes 80 primary-urgent-and
specialty care practices and more than 40 hospitalists serving 19 affiliated
hospitals. We generate annual revenues of more than $1.7 billion derived from
patient services, contributions from the Alfred I. duPont Trust, as well as
other income.

As one of the nation's premier pediatric health systems, we’re on a journey to
discover better ways of approaching children’s health. Putting as much focus on
prevention as cures and working hand in hand with the community to make every
child’s world a place to thrive. It’s a journey that extends beyond our
nationally recognized clinical treatment to an entire integrated spectrum of
research, advocacy, education, and prevention, leading to the healthiest
generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for
individuals who are passionate about, and committed to, leading efforts to
provide culturally relevant care, reducing health disparities, and helping build
an inclusive and supportive environment. All of our associates are expected to
ensure that these philosophies are embedded in their day-to-day work with
colleagues, patients and families.

To learn more about Nemours Children’s and how we go well beyond medicine, visit
us at
www.nemours.org [http://www.nemours.org/].

Requirements

• High School Diploma required
• Customer Service Experience
• 1 year Medical Office experience

Responsibilities

• Documentation: Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCSC policies.
• Financial: Collect all copays, coinsurance and self-pay amount due for services rendered. Adhere to end of ay business processing standard by verifying that cash analysis and receipts balance.
• Scheduling: Schedule follow up appointments as instructed via the appointment disposition.
• Process encounters via the registration and check-out work que daily.
• Attend daily huddles.
• Appointment confirmation and reschedules.
• All other duties as assigned by supervisor or manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees