Patient Access Specialist I
About The Position
This position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance collections and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital.
Requirements
- High school diploma or equivalent OR five (5) years of healthcare registration experience
- Six (6) months' clerical or customer service experience in a front facing office setting or retail position
- Ability to multi-task
- Strong computer experience
- Outstanding customer service skills
- Basic mathematics and payment processing
- Ability to remain calm and professional
Nice To Haves
- Associate's degree or equivalent college hours
- Prior medical clerical experience
- Understanding of medical terminology and standard insurance forms
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
