Conifer Health Solutionsposted 2 months ago
Full-time • Manager
Omaha, NE
Ambulatory Health Care Services

About the position

Manage the daily operations of a Patient Access department to effectively implement process improvements and ensure the safe, timely, accurate processes of patients through the Patient Access flow.

Responsibilities

  • Implement process improvement initiatives as directed and needed to achieve both Conifer and Client goals.
  • Continuously focused on meeting metrics and proactively identifying areas of opportunity by working collaboratively, professionally and fostering positive relationships with both internal and external peers.
  • Develop and implement action plans as identified.
  • Actively practice budget/cost management.
  • Understand and be able to speak to all aspects of Patient Access, from technology, processes and regulations.
  • Consistently manages staffing activities in areas of responsibility, including documentation and identification of needs, selection of staff, wage/salary activities, orientation and training.
  • Grow/Mentor supervisors and ensure staff engagement and commitment to strategy, mission and goals.
  • Communicate proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set.
  • Work positively with Client Services to ensure that client needs/concerns/requests in relation to Patient Access are being addressed proactively.
  • Effectively and proactively communicate and address issues that may be impeding performance, including technology or processes.

Requirements

  • Bachelor's Degree preferred.
  • Three (3) to five (5) years Management in a Revenue Cycle, Business Services, or Acute Health Care environment preferred.
  • Extensive knowledge of Patient Access desired.
  • Certified Healthcare Access Manager (CHAM) preferred.
  • Excellent interpersonal and organizational skills.
  • Demonstrated leadership and management abilities.
  • Ability to manage a budget.
  • Proficiency in Regulatory requirements.
  • Thorough knowledge of Insurance.
  • Ability to Delegate successfully.

Benefits

  • $15K Sign-on bonus
  • Competitive benefits package
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