Patient Access Services Rep-Rapid Clinic

Fairview Range•Grand Rapids, MN

9h•Onsite

About The Position

Our Patient Access Service Representatives love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday functions of our hospital & clinic life? If so, Grand Itasca is where you belong! We're glad you are thinking about joining us. Grand Itasca is a great place for Patient Access Service Representatives. We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities. The Patient Access Services Representative is responsible for completing the registration process within patients. They are responsible for verifying insurance and assuring that registrations are completed. They are responsible for initiating referrals and financially securing accounts.

Requirements

Must be 18 years of age or older.
One year of customer service experience.
Ability to collect co-payments and present fiscal information.
Great computer skills.
Fantastic customer service skills.

Nice To Haves

Associate degree in business related field is preferred.
One year admitting experience and/or health insurance experience preferred.

Responsibilities

Arrive all patients who come in for scheduled appointments by obtaining necessary consents, signatures, documents, and insurance verification from the patient.
Schedule patient appointments.
Collect co-pays at time of service.
Identify coverage or self-pay issues. Engaging the Financial Advocates as needed.
Enter patient information and scan required documents in the scheduling system.
Collaborate with the Business Department to support revenue cycle.
Utilize great customer service skills with both patients and coworkers.
Adhere to all Grand Itasca Clinic & Hospital policies.
Maintain consistent and reliable attendance.
Ability to cover all Patient Access areas as needed.
Perform other duties as required.

Benefits

Competitive pay
Tuition reimbursement and scholarship/grant opportunities
Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment
Generous paid time off package to maintain a healthy home-work balance
STDB (short term disability bank)
401K with employer contributions
Experience Pay Given
Shift differential
Employee Referral Program
On-the-Job training!
short- and long-term disability
early access to earned wages
voluntary insurance options
resources to support their financial and personal well-being