Patient Access Services Representative West Valley Outpatient Imaging Clinics

Banner Imaging Associates Plc • Phoenix, AZ

117d

About The Position

Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you. Banner Health was named to Fortune's Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We're proud to be recognized for our commitment to the latest health care advancements and excellent patient care. Banner Health was recently recognized on Forbes inaugural list of America's Dream Employers 2025. This list highlights employers across the country that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees. Banner Imaging offers a customer-focused team that provides a comprehensive range of Medical Imaging procedures in a friendly work environment and career growth opportunities.

Requirements

• High school diploma/GED or equivalent working knowledge
• Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience
• Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently
• Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences
• Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required

Nice To Haves

• CHAA certification is preferred
• Work experience with the Company's systems and processes is preferred
• Previous cash collections experience is preferred
• Additional related education and/or experience preferred

Responsibilities

• Checking in and registering patients
• Enter patient demographics
• Scheduling appointments
• Checking authorizations with authorization department
• Taking payments
• Working within Microsoft Office
• Working with referring providers to deliver patient care for our exam
• Performing pre-registration/registration processes
• Verifying eligibility and obtaining authorizations
• Collecting patient responsibility based on estimates at the time of service
• Providing financial counseling to patients and their families
• Acting as a liaison between the patient, the billing department, vendors, physician offices and the payor
• Communicating with physicians, clinical and hospital staff, nursing and Health Information Management Services
• Completing daily assignments/work lists
• Identifying opportunities to improve process
• Providing a variety of patient services and financial services tasks

Benefits

• State-of-the art technology
• The latest in Picture Archival Communication System (PACS) technology
• Relocation assistance
• Tuition reimbursement
• Continuing education programs
• Career growth and promotion opportunities
• Travel medical imaging technologist positions

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED