Patient Access Services Representative Dobson Breast Center

Banner Imaging Associates Plc-posted 2 months ago

Full-time • Entry Level

Mesa, AZ

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At Banner Health, we understand that good health care is key to a good life. As a Patient Access Services Representative at the Dobson Breast Center, you will be the first point of contact for patients and visitors, performing a variety of front office administrative tasks. You will work closely with a dedicated team to provide a positive patient experience. This position is full-time, working Monday to Friday from 7:00 am to 4:00 pm, and is located primarily at the Banner Imaging Dobson Breast Center in Mesa, Arizona.

Checking in and registering patients
Entering patient demographics
Scheduling appointments
Checking authorizations with the authorization department
Taking payments
Working within Microsoft Office
Collaborating with referring providers to deliver patient care
Performing pre-registration/registration processes
Verifying eligibility and obtaining authorizations
Collecting patient responsibility based on estimates at the time of service
Providing financial counseling to patients and their families
Acting as a liaison between patients, billing department, vendors, and payors
Communicating with physicians and clinical staff to resolve issues
Meeting monthly individual accuracy and collection targets
Providing a variety of patient services and financial services tasks

High school diploma/GED or equivalent working knowledge
Knowledge of patient financial services and insurance industry processes
Ability to manage multiple tasks simultaneously with minimal supervision
Strong interpersonal, oral, and written communication skills
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software

CHAA certification
Work experience with the Company's systems and processes
Previous cash collections experience
Additional related education and/or experience

State-of-the-art technology
Tuition reimbursement
Continuing education programs
Career growth and promotion opportunities
Relocation assistance

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Patient Access Services Representative Dobson Breast Center

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