Patient Access Service Representative / Registration

Akron Children's Center • Boardman, OH

3d • Onsite

About The Position

The Patient Access Service Representative performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties.

Requirements

• Experience with interacting with patient/customers [i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable] with the understanding of their needs for self-respect and dignity is required.
• Experience working with all levels within an organization is required.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
• High school diploma or equivalent is required.

Nice To Haves

• Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is -preferred.
• Experience with medical terminology knowledge or documented certification of class completion is preferred.
• Experience in healthcare is preferred.
• Minimum 2 years is preferred.
• Experience working in the medical field in registration, insurance verification/pre-certification, patient accounts, billing, and/or customer service department(s) in service industries preferred

Responsibilities

• Performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity.
• Processes medical records discharges and retrieve medical records, as applicable.
• Registers complete and accurate social, demographic and financial information to create the patient's record in the system.
• Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance.
• Prepares forms and patient ID cards.
• Confirms financial eligibility when applicable.
• Processes the patient record and financial folders.
• Maintains/controls on the cash flow of payments and daily deposits.
• Other duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED