Patient Access Scheduling Supervisor

University Health • Lakewood, CO

42d • Onsite

About The Position

The Patient Access Scheduling Supervisor oversees staff scheduling and coverage across all Patient Access departments at both hospital locations. This role provides direct supervision of float pool, PRN, and second-position staff, ensuring appropriate coverage for scheduled and unscheduled absences, peak volumes, and training overlap. The Supervisor manages on-call rotation schedules, utilizes Shift Wizard for schedule management and transparency, and works to maintain compliance with corporate policies, departmental standards, and regulatory requirements while supporting staff satisfaction and patient-centered service.

Requirements

• Bachelor’s degree or equivalent combination of experience and education
• Demonstrated knowledge of staff scheduling in a healthcare environment
• Experience supervising or scheduling staff in Patient Access or a related department
• Good organizational and analytical skills
• Effective verbal and written communication skills

Nice To Haves

• Knowledge of database, scheduling, payroll, and time and attendance applications (shift wizard experience preferred)
• Experience with float pool or multi-site scheduling

Responsibilities

• oversees staff scheduling and coverage across all Patient Access departments at both hospital locations
• provides direct supervision of float pool, PRN, and second-position staff
• ensuring appropriate coverage for scheduled and unscheduled absences, peak volumes, and training overlap
• manages on-call rotation schedules
• utilizes Shift Wizard for schedule management and transparency
• works to maintain compliance with corporate policies, departmental standards, and regulatory requirements while supporting staff satisfaction and patient-centered service

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees