Patient Access Representative

Marion Health Associates • Marion, IN

122d

About The Position

Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying medical necessity and point of service collections of all patients into the hospital in a courteous and professional manner. He/she is responsible for interviewing and gathering complete and accurate demographic and financial data to complete the above functions in a timely manner and informing patients of their rights, hospital policies and procedures. Performs other duties as assigned.

Requirements

• High School diploma or its equivalent.
• One (1) year accumulated experience in a clerical, healthcare related position, or customer service.
• BLS certification or must obtain during Orientation and prior to reporting to department.

Responsibilities

• Assist patients, medical staff, and ancillary departments.
• Schedule appointments and verify insurance.
• Conduct pre-cert follow-up and pre-admission processes.
• Register patients and order tests and procedures.
• Verify medical necessity and collect payments at point of service.
• Interview patients to gather demographic and financial data.
• Inform patients of their rights and hospital policies.
• Perform other duties as assigned.

What This Job Offers

• Education Level: High school or GED