Patient Access Representative

Ascension
1dOnsite

About The Position

Your future role at a glance Location: Wichita, KS Facility: Via Christi Clinics Department/Speciality: Float Staffing Schedule: Full Time, Day Shift, 40hrs weekly, Mon-Fri, 8am-5pm Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University. Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization. Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record. Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient. Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

  • Medical Office experience preferred
  • Will travel between various AMG clinic locations within Wichita for coverage.
  • Hours can vary depending on the clinical location.

Responsibilities

  • Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization.
  • Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record.
  • Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient.
  • Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
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