Patient Access Representative - FT

GuidehouseVentura, CA
1d$38,000 - $63,000Onsite

About The Position

The Full Time Patient Access Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service. Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre- admitting, admitting and/or registering, routing or escorting patients, family or visitors. The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff. Shift: 8 hour shifts ONSITE at Community Memorial Hospital in Ventura, CA - Day Shift - Varies

Requirements

  • High School Diploma or equivalent (GED)
  • 0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting

Nice To Haves

  • One (1) year Patient Access experience
  • Data Entry experience
  • Familiar with health plans/insurance
  • Bilingual in English and Spanish

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
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