Patient Acccess Representative-Drake Clinic-Full Time

Broadlawns Medical Center•Des Moines, IA

5d•Onsite

About The Position

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more! Patient Access Representative The Patient Access Representative is responsible for performing all aspects of the position's function including, but not limited to, registration of patients, obtaining appropriate insurance information, and scheduling patient appointments. It is expected that the employee maintains department quality standards with a focus on exceptional customer service. Address 2970 University Ave Des Moines, IA 50311 Schedule Full Time, 8A-6P, 40 hours per week

Requirements

High school diploma or equivalent
One year clerical experience
Ability to use a computer
Working knowledge of Microsoft Office
Excellent written and verbal communication skills
Basic medical terminology knowledge
Previous registration and/or insurance verification experience in a medical setting

Responsibilities

registration of patients
obtaining appropriate insurance information
scheduling patient appointments
maintains department quality standards with a focus on exceptional customer service