Patient Access Representative - Family Medicine (Per Diem)

Mammoth Hospital • Mammoth Lakes, CA

39d • $22 - $27

About The Position

The Family Medicine Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: appointment scheduling, patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle.

Requirements

• High school diploma or equivalent required, Associates degree preferred.
• One year experience as a Receptionist preferred.
• Good telephone etiquette.
• Computer skills required: Competent with Microsoft Office and Outlook.
• Previous use of multi-line phones, fax and copy machine(s) preferred.
• Excellent communicator
• Detail oriented
• Good interpersonal skills
• Strong customer service skills

Nice To Haves

• Bilingual in Spanish strongly preferred.

Responsibilities

• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary. This includes concise documentation in the EHR system.
• Enters and/or updates patient information in computerized hospital information systems.
• Accurately creates tasks in EHR according to clinic protocols and works both Tasks lists and Work lists.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 101-250 employees