Patient Access Representative

Arkansas Children's Hospital • Springdale, AR

40d • $16 - $20

About The Position

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Requirements

• No education requirements
• Entry Level - Experience not Required.

Nice To Haves

• High school diploma or GED or equivalent

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed
• Number of Employees: 101-250 employees