Patient Access Representative

Guidehouse•Ventura, CA

15h•$38,000 - $63,000•Onsite

About The Position

The Full Time Patient Access Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service. Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre- admitting, admitting and/or registering, routing or escorting patients, family or visitors. The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff. Shift: 8 hour shifts ONSITE at Community Memorial Hospital in Ventura, CA - Day Shift - Varies

Requirements

High School Diploma or equivalent (GED)
0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting

Nice To Haves

One (1) year Patient Access experience
Data Entry experience
Familiar with health plans/insurance
Bilingual in English and Spanish

Responsibilities

provide efficient, timely, courteous registration services
Create a positive impression for each patient, family member, visitor or staff
performing the tasks of pre- admitting, admitting and/or registering, routing or escorting patients, family or visitors
assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program