Patient Access Representative 7:00 AM-3:00PM

UMC Health System • Lubbock, TX

28d

About The Position

Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately Reports to: Manager, assigned department

Requirements

• High School Diploma or GED
• +1 year as a patient access representative, customer service rep, or similar administrative role
• N/A
• Excellent customer service skills; Must speak, read, and write English fluently
• Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
• Demonstrate planning, organizational and ability to follow-through until a process is complete.
• Should be able to lift up to 25 lbs. Work requires frequent sitting and walking. Stressful atmosphere at times with many emotional demands. Must possess near visual acuity to read documents and computer records.
• This position is subject to indoor and outdoor environmental changes that may include varying temperatures.

Nice To Haves

• Basic medical terminology is a plus

Responsibilities

• Collects all pertinent information to register patients for exams or test
• Schedule exams/ Coordinate multiple modalities schedules
• Verify insurance eligibility and benefits
• Collect payments, establish payment arrangements, discuss payment options
• All other assigned duties related to Environmental Services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees