Patient Access Representative - WorkForce

Sioux Falls Specialty Hospital • Sioux Falls, SD

2d • Onsite

About The Position

We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed. This role involves setting up appointments, verifying insurance details, collecting payments, assisting with paperwork, and maintaining patient charts. Additionally, the coordinator will complete specialized reports, verify document accuracy, respond to emails, update patient information, manage office supplies, and handle incoming and outgoing mail. Ideal candidates will possess strong communication skills, attention to detail, and a commitment to patient care. Location: SFSH Urgent Care & WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108] Full-time, variable schedules. Monday-Friday Shifts vary between working 7:00AM-3:30PM and 8:30AM-5:00PM

Requirements

• High school diploma or equivalent required
• Friends and Family CPR required; can be obtained upon hire

Nice To Haves

• Associate’s degree preferred
• Experience in Electronic Medical Records [EMR] preferred
• Two plus years of related experience preferred, ideally in a clinical setting
• Experience with medical terminology and insurance processes preferred

Responsibilities

• Greet and direct callers and walk-ins
• Answer phones and relay messages
• Escort patients as needed
• Set up appointments
• Verify insurance details
• Collect payments
• Assist with paperwork
• Maintain patient charts
• Complete specialized reports
• Verify document accuracy
• Respond to emails
• Update patient information
• Manage office supplies
• Handle incoming and outgoing mail

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED