Patient Access Representative

Ely-Bloomenson Community Hospital•Ely, MN

12d•$20 - $24

About The Position

The Patient Access Representative executes general clerical duties relating to the admission and discharge of hospital inpatients and outpatients. Assists Nursing Service staff with patient charting, answering telephones, and taking messages. At Ely-Bloomenson Community Hospital (EBCH), we believe in delivering exceptional care to every patient, every time, and that starts with supporting our team. We offer competitive pay, outstanding benefits, and a healthy work-life balance. Whether you’re providing direct patient care or supporting hospital operations, you’ll be part of a team that values excellence and professional growth.

Requirements

High School Diploma or Equivalent required
Experience and knowledge in Microsoft Office, including Outlook required

Nice To Haves

Experience using EPIC
Courses in business and computers, completion of a Medical Secretary, Ward Clerk, or Health Unit Coordinator certification

Responsibilities

Greet and assist patients in a professional and courteous manner
Checking patients in and out for medical appointments with the highest level of accuracy
Answering the phone to address a variety of inquiries to provide Great Customer Service
Accurately documenting insurance information, personal information, payment methods and other important patient information
Accurately updating patient files and appointment information
Works well under press during stressful patient emergency situations. Will be taking information from the Ambulance services in emergencies
Communicating information with patients and staff in a clear and concise manner
Managing various types of clerical duties dependably and punctually
Have great Team Collaboration while working with a variety of other departments to maintain proper workflow
Provide administrative support which includes clerical work, patient assistance and recordkeeping
Ability to maintain the highest level of confidentiality and follow all compliance requirements

Benefits

Generous paid vacation, sick and safe time, and several paid holidays!
Medical Insurance Plans through Blue Link with up to $4,000 annual HSA EBCH Contribution (based on plan enrollment)
Dental Insurance
Vision Insurance – Policy paid 100% by EBCH
403(b) Retirement Plan with EBCH Contribution
Health Care and Dependent Care FSA
Short-term and Long-term Disability Insurance – Policies paid 100% by EBCH
$75,000 Life and AD&D Insurance Plan - Policies paid 100% by EBCH
Optional Supplemental Life Insurance for you and your family at a low rate
On-site Employer Daycare with Employee Discounted Rates
Bucketlist Rewards & Employee Recognition Program
Employee Assistance Program