Patient Access Representative

Beth Israel Lahey HealthPlymouth, MN
13h$19 - $33

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Deaconess Hospital-Plymouth recognizes Integrity, Respect, Trust, Teamwork and Excellence as the Core Values of our organization. It is the philosophy of BID-Plymouth to follow the LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care. It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

Requirements

  • HS Diploma
  • Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills
  • Demonstrated ability to function independently with minimal supervision
  • Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner
  • Ability to type at 35 WPM

Nice To Haves

  • Previous experience with hospital registration system and secretarial experience preferred.

Responsibilities

  • Responsible for the accurate intake of patient demographics
  • Obtaining reimbursable diagnosis/reason for service
  • Verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required
  • Obtain all necessary consents/signatures
  • Distribute to patients all required notifications/documents
  • Clear patient for co-pay and/or deductibles
  • Collect payment in accordance with credit and collection policy
  • Communicate with patient by phone in advance for pre-registration, in order to schedule the patient
  • Review with Asst. Director then PAC any problem prior to date of service
  • Perform mobile registration when necessary
  • Cross train to all registration/admitting areas as needed
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