Patient Access Representative

Marshfield Clinic Health System • Wausau, WI

20d

About The Position

The Patient Access Representative is responsible for the collection of registration data to accurately identify, interview, admit and register inpatient and outpatients. This individual will provide exceptional customer service to meet the needs of customers.

Requirements

• Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.
• Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment.
• Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Nice To Haves

• Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field.
• Successful completion of a medical terminology course.
• Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.

Responsibilities

• collection of registration data
• accurately identify, interview, admit and register inpatient and outpatients
• provide exceptional customer service

Benefits

• Positions listed as 30 hours per week or greater are offered the level 1 benefit package.
• Positions listed as 20 – 29 hours per week are offered the level 2 benefit package.
• Positions listed as less than 19 hours per week are non-benefited.
• Benefits for temporary positions vary.
• Details will be discussed in the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees