About The Position

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately Reports to: Manager, assigned department Job Specific Responsibilities Daily assignments may include but are not limited to: • Collects all pertinent information to register patients for exams or test • Schedule exams/ Coordinate multiple modalities schedules • Verify insurance eligibility and benefits • Collect payments, establish payment arrangements, discuss payment options • All other assigned duties related to Environmental Services

Requirements

  • High School Diploma or GED
  • +1 year as a patient access representative, customer service rep, or similar administrative role
  • Excellent customer service skills; Must speak, read, and write English fluently
  • Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
  • Demonstrate planning, organizational and ability to follow-through until a process is complete.
  • Should be able to lift up to 25 lbs.
  • Work requires frequent sitting and walking.
  • Must possess near visual acuity to read documents and computer records.

Nice To Haves

  • Basic medical terminology is a plus

Responsibilities

  • Collects all pertinent information to register patients for exams or test
  • Schedule exams/ Coordinate multiple modalities schedules
  • Verify insurance eligibility and benefits
  • Collect payments, establish payment arrangements, discuss payment options
  • All other assigned duties related to Environmental Services

Benefits

  • Resilience program
  • Emotional
  • Physical
  • Spiritual
  • Financial
  • Career
  • Community
  • On-Site Professional Counselors (EAP)
  • Discounted Pharmacy Cost
  • Cash Retention Bonus (only one in our region)
  • Retirement Benefits w/Employer Match
  • PTO & Extended Illness
  • Medical, Dental, & Vision Insurance
  • And more at: https://apps.umchealthsystem.com/documents/wellness.pdf
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