Patient Access Representative,

Community Memorial Hospital•Cloquet, MN

32d•$18 - $23•Onsite

About The Position

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Community Memorial Hospital with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and CMH service standards. The Patient Access Representative facilitates components of the patients' entrance into the CMH facility which includes registration, benefit verification and point of service collections. The Patient Access Representative is responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This worker has an exceptional attention to detail and maintains knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Requirements

Requires knowledge of routine hospital procedures and medical terminology.
Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; handle cash transactions; ability and working knowledge of typing skills, calculator, adding machine, switchboard, and general business office skills.
Computer word processing course or experience required.
Must demonstrate problem solving in routine and emergency situations; have basic mathematical comprehension to perform cash transactions; ability to establish and maintain positive working relationships with patients, physicians, hospital staff and insurance companies.