Patient Access Representative

Ascension•Hoffman Estates, IL

8d•$18•Onsite

About The Position

Your future role at a glance Location: Schaumburg, Illinois Facility: Ascension Outpatient Center Department: Patient Registration Schedule: Rotating Shift l Full time Salary: $18.24 per hour Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Retirement: 403(b) plan Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration. Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedule patient procedures in a manner that most efficiently utilize the patient's time and clinical resources. Coordinate and communicate schedules. Assist with coordination of activities related to insurance pre-certification/authorization. Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures.
Perform clerical and reception duties associated with patient registration.
Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedule patient procedures in a manner that most efficiently utilize the patient's time and clinical resources.
Coordinate and communicate schedules.
Assist with coordination of activities related to insurance pre-certification/authorization.
Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.