Patient Service Coordinator

TEKsystems • Litchfield, CT

3d • $18 - $20 • Onsite

About The Position

Hartford HealthCare (HHC) is consistently recognized as one of the leading healthcare systems in Connecticut, known for its patient-centered care, innovation, and commitment to its employees. We are currently seeking an experienced Patient Access Representative to support our busy medical office and ensure a seamless experience for our patients.

Requirements

• Expert-level experience in Patient Access or Patient Registration
• Strong knowledge of patient demographics and medical terminology
• Hands-on experience with EMR systems, including Epic
• Experience with insurance verification, copay collection, and basic billing support
• Excellent communication skills with a professional and compassionate approach

Nice To Haves

• Background in Patient Access, Front Desk, or Medical Office Administration
• Ability to multitask in a fast-paced healthcare environment
• Strong attention to detail and commitment to accuracy

Responsibilities

• Welcome and check in patients upon arrival, ensuring a positive first impression
• Register new patients and accurately enter demographics into the EMR system
• Schedule appointments across multiple providers and specialties
• Verify insurance eligibility, collect copays, and resolve billing-related questions
• Gather and document insurance and billing information as needed
• Manage inbound calls from patients, providers, and external offices
• Support check-in and check-out processes to maintain efficient patient flow

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees