Patient Access Representative - Revenue Cycle
About The Position
The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities. The Patient Access Representative handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary.
Requirements
- Previous experience with computers, Microsoft Office software and navigating the Internet.
- Previous experience keyboarding with the ability to type 40 words per minute.
- High school graduate or GED
Nice To Haves
- Work experience with medical insurance, HMO, managed care, electronic medical billing/order entry/registration systems, and appointment scheduling.
- Previous work experience in a healthcare setting and knowledge of medical terminology.
- Associate's or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program.
Responsibilities
- Reception
- Scheduling
- Registering patients for appointments and/or procedures
- Securing patient information
- Ensuring registration data is correct and accurate
- Validating insurance eligibility
- Entering information into appropriate systems
- Collecting co-pay (if applicable)
- Assisting with financial counseling and financial clearance, as necessary
- Establishes and maintains an environmental control plan
- Coordinates materials management for the department
- Assists in monitoring clinic activities
- Provides supervision of clerical activities
Benefits
- $1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
