Patient Access Representative - Rockford, Days

Trinity Health • Rockford, MI

1d

About The Position

Schedule: 40 hours per week, Nights Week 1: 6:45-3:15 Sunday, 6:45-3:15 Thursday, 9a-5:30p Friday Week 2: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday Week 3: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday Week 4: 9-5:30 Monday, 9a-5:30p Friday, 6:45-3:15 Saturday Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this Why You’ll Love Working at Trinity Health: A great team that supports one another like family Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance! Generous PTO, paid holidays, and a Colleague Referral Program Tuition reimbursement and student loan forgiveness options Career growth opportunities across 21 states with Trinity Health What you will do: Provide patient focused customer service. Perform outpatient & / or inpatient registration & insurance verification functions; Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provide general information to hospital users, patients, families & physician offices What you will need: 1 year customer service experience, required HS Diploma or equivalent required Data entry skills (50 to 60 keystrokes per minute) Basic computer skills HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Excellent communication skills (verbal and written). Interpersonal skills to work with internal and external customers. Accuracy and attentiveness to detail and time management skills. Nice to have: Medical terminology Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• 1 year customer service experience, required
• HS Diploma or equivalent required
• Data entry skills (50 to 60 keystrokes per minute)
• Basic computer skills
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Excellent communication skills (verbal and written).
• Interpersonal skills to work with internal and external customers.
• Accuracy and attentiveness to detail and time management skills.

Nice To Haves

• Medical terminology
• Knowledge of diagnostic & procedural coding
• Insurance verification with the ability to explain benefits, secure necessary authorizations

Responsibilities

• Provide patient focused customer service.
• Perform outpatient & / or inpatient registration & insurance verification functions
• Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
• Provide general information to hospital users, patients, families & physician offices

Benefits

• A great team that supports one another like family
• Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!
• Generous PTO, paid holidays, and a Colleague Referral Program
• Tuition reimbursement and student loan forgiveness options
• Career growth opportunities across 21 states with Trinity Health

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees