Patient Access Representative

CCM Health Brand • Montevideo, MN

10d • $19 - $28

About The Position

The Patient Access Representative/Scheduler is often the first contact of patients when they visit our healthcare facility. This position is responsible for patient referrals, greeting patients and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient information, checking patients in and out and acting as a liaison in reporting any patient suggestions to management. This role will also serve as Switchboard back-up.

Requirements

• High school diploma or equivalent
• Computer skills/experience required
• Excellent customer service skills
• Excellent verbal, listening and written communication skills
• Knowledge to Medical Terminology preferred
• Ability to handle multiple priorities simultaneously
• Excellent organizational skills
• Ability to think independently and demonstrate good problem-solving skills
• Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner
• Receptionist experience preferred

Responsibilities

• patient referrals
• greeting patients
• scheduling
• updating patient information
• checking patients in and out
• acting as a liaison in reporting any patient suggestions to management
• Switchboard back-up

Benefits

• Paid Time Off (PTO) – up to 26 days per year
• Single Health Insurance premium paid in full
• Affordable Family Health Insurance premiums
• Dental Insurance
• Life Insurance
• Vision Insurance
• Public Employee Retirement Association of MN (PERA)
• On-site Child Care Center
• Wellness Center Membership discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED