Patient Access Representative 3:00PM-11:00PM

UMC Health SystemLubbock, TX
28d

About The Position

We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. Job Summary Patient Access Representative is responsible completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately Reports to: Manager, assigned department

Requirements

  • High School Diploma or GED
  • +1 year as a patient access representative, customer service rep, or similar administrative role
  • N/A
  • Excellent customer service skills; Must speak, read, and write English fluently
  • Ability to multi- task, handle problems, interruptions, and other stressful situations in a professional manner.
  • Demonstrate planning, organizational and ability to follow-through until a process is complete.

Nice To Haves

  • Basic medical terminology is a plus

Responsibilities

  • Collects all pertinent information to register patients for exams or test
  • Schedule exams/ Coordinate multiple modalities schedules
  • Verify insurance eligibility and benefits
  • Collect payments, establish payment arrangements, discuss payment options
  • All other assigned duties related to Environmental Services

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What This Job Offers

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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