PATIENT ACCESS SPEC/COORD
About The Position
West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and included a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health programs for children, adolescents and adults. Treatment is offered at multiple levels of care including inpatient, partial hospitalization and intensive outpatient. We are available 24 hours a day, seven days a week to assist you and answer your questions about treatment options and insurance coverage. The hospital is easily accessible off the Southwest Freeway near the Galleria. Visit us online at: https://westoakshospital.com/ West Oaks Hospital is seeking a dynamic and talented Patient Access Representative full-time to work the 7p-7a shifts rotating weekends to join our team of compassionate, dedicated professionals. The Patient Access Representative will be responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls; assists the Counselors, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information; working with Admissions Clerk/Receptionist to ensure smooth transition into the admission process.
Requirements
- Education Required: High School diploma or GED.
- Licensure and certification Required: CPR and hospital de-escalation certifications.
- Experience Required: Two years of related experience.
Nice To Haves
- Two years of related experience in a psychiatric healthcare facility.
Responsibilities
- Coordinates and processes patient assessment.
- Handles Inquiry calls immediately.
- Assures that all required information is placed on the intake form.
- Facilitate referrals to outpatient services.
- Maintains communication with AHP, physician’s offices and referral sources.
- Other job duties as assigned
Benefits
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- Student Loan Forgiveness Program
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
