Patient Access Representative - Williamsburg Clinic - Days
About The Position
Our Williamsburg Clinic is a Multispecialty Clinic equipped with x-ray and a lab and located adjacent to the College of William and Mary. The PAR will join a team of 16 that continues to grow! By supporting providers of different specialties within the clinic, the PAR will have the opportunity to learn the dynamics of various specialties. Our team provides new team members with a strong orientation to learn the workflow of each specialty and set them up for success. The PAR should have strong interpersonal skills and the ability to adapt to changes quickly. The PAR will join a team that values a positive work culture and teamwork. The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities. The Patient Access Representative handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary.
Requirements
- Previous experience with computers, Microsoft Office software and navigating the Internet
- Previous experience keyboarding with the ability to type 40 words per minute
- High school graduate or GED
Nice To Haves
- Work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry, appointment scheduling
- Previous work experience in a healthcare setting and knowledge of medical terminology
- Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program
Responsibilities
- Reception
- Scheduling
- Registering patients for appointments and/or procedures
- Securing patient information
- Ensuring registration data is correct and accurate
- Validating insurance eligibility
- Entering information into appropriate systems
- Collecting co-pay (if applicable)
- Assisting with financial counseling and financial clearance, as necessary
- Establishing and maintaining an environmental control plan
- Coordinating materials management for the department
- Assisting in monitoring clinic activities
- Providing supervision of clerical activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
