Patient Access Representative (1.0 Days)
About The Position
The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Enter insurance policy number, group number, address, and telephone numbers. Verbally interview patient and/or family in order to obtain registration information. Enter patient billing and clinical data. Identify co-payment procedures and fiscal procedures related to registration procedures. Complete computer and telephone pre-registrations to maintain patient flow. Prime Healthcare will add the 214‑bed Franciscan Health Olympia Fields Hospital and Franciscan’s Illinois operations, including Specialty Physicians of Illinois LLC, Working Well’s Illinois operations, Franciscan Health & Fitness Center Chicago Heights, Home Care, and Chicago Heights Walk-In Clinic, to its system. This acquisition remains subject to customary regulatory review and approvals. We are currently awaiting the next phase of that process, with a targeted closing timeline anticipated in the coming months, subject to final approvals. As a potential employee, please know that during this period, Prime Healthcare and current Franciscan Health Leadership will continue working closely together to ensure stability, continuity of care, and ongoing support for patients, physicians, and staff. For further details, please visit this site: Welcome to the Prime Healthcare Family | Our Culture
Requirements
- High School Diploma/GED
Nice To Haves
- Associate's Degree
Responsibilities
- Enter insurance policy number, group number, address, and telephone numbers.
- Verbally interview patient and/or family in order to obtain registration information.
- Enter patient billing and clinical data.
- Identify co-payment procedures and fiscal procedures related to registration procedures.
- Complete computer and telephone pre-registrations to maintain patient flow.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
