Patient Access Rep, Outpatient- Full Time, Days- Mercy Fitzgerald

Trinity Health • Collingdale, PA

6d

About The Position

Mercy Fitzgerald Hospital a member of Trinity Health, Mid-Atlantic, is looking for a Patient Access Representative to join our Outpatient Registration team! Schedule: 40hrs/wk, 8:30am-5pm, Monday-Friday with rotating Saturdays. Per department needs. Weekend and holiday requirements. : The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient's financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.

Requirements

• HS diploma or equivalency
• Minimum one (1) year experience in insurance verification and medical office/hospital customer service
• Must have Outpatient Registration experience
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Nice To Haves

• Associate degree (Preferred)

Benefits

• Medical, Dental, & Vision Coverage
• Retirement Savings Program
• Paid Time Off
• Tuition Reimbursement
• Free Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees