Patient Access Representative

Adventist Health•Marysville, WA

1d•Onsite

About The Position

Adventist Health's corporate headquarters, located in Roseville, California, has been established for over 40 years. In 2019, they introduced a WELL-certified campus designed to foster collaboration, innovation, and well-being for associates. The Patient Access Representative is responsible for ensuring timely and accurate patient registration. This involves interviewing patients to gather account information, verifying insurance, calculating and collecting patient liability, and securing all necessary treatment signatures. The role also includes answering patient questions, explaining policies, checking and attaching physician orders to patient records, printing and collating paperwork for distribution, and escorting or referring patients to their designated areas.

Requirements

All associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.

Nice To Haves

High School Education/GED or equivalent
Associate’s/Technical Degree or equivalent combination of education/related experience

Responsibilities

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.
Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance.
Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.