Patient Access Rep - (PRN status)
About The Position
RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN. RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area. We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off. RiverView is an Equal Employment Opportunity employer. River View Health has an opening for a (PRN - as needed) Patient Access Representative - Main Clinic. This position would cover shifts between 7am - 7pm. in our Crookston location and may support our weekend rotation (flexible hours) based on need. The Patient Access Representative:
Requirements
- Minimum two (2) years of customer service experience
- Ability to sit, stand or walk for long periods of time
Nice To Haves
- Experience in health care setting
- Proficiency with Microsoft Office
- Experience in Patient Access and/or Epic
- Basic knowledge of medical terminology, insurance
Responsibilities
- Answers phones and schedules patients for initial of follow-up appointments.
- Greets and registers patients while collecting and accurately entering all information required for visit.
- Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
- Performs insurance verification either real time or manual verification for eligibility.
- Performs point of service, collection of co-pays and other patient liability.
- Obtains signatures for all necessary documents.
- Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
- This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.
Benefits
- robust scholarship program for those furthering their education in a medical field
- excellent benefits
- friendly work environment
- health insurance
- free single vision and basic dental insurance
- life insurance
- long-term disability and short-term disability
- employer HSA contributions
- employer pension matching
- shift differential
- incentive/premium pay
- free annual biometric screening
- paid volunteer time off
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What This Job Offers
Career Level
Entry Level
Industry
Social Assistance
Education Level
No Education Listed
Number of Employees
251-500 employees
