Patient Access Representative, Adult Neurology Clinic

FMOLHS • Lafayette, LA

2d

About The Position

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.

Requirements

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
• High School diploma or equivalent
• Professional demeanor
• excellent customer service skills
• ability to multi-task
• critical thinking
• demonstrated computer literacy
• ability to learn and demonstrate proficiency in Epic during the introductory period.

Responsibilities

• accurately registering patients in EMR
• validating patient information
• verification of insurance coverage
• collection of required payments
• ensuring the patient's experience is best in class

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED