Patient Access Representative

CommonSpirit Health • Lakewood, CO

1d • Onsite

About The Position

Be part of something bigger at the Commonspirit Cancer Center Lakewood, A Department of St. Anthony Summit. With a new 22,000 sq. ft. expansion, we are growing to provide even greater cancer care to our neighbors in western Denver. Our multidisciplinary team includes top surgeons, medical and radiation oncologists, oncology-certified nurses, genetic counselors, and dedicated support staff—all working together to deliver exceptional outcomes for our patients. We offer comprehensive services in Hematology/Oncology, Radiation Oncology, and Surgical Oncology. Our care model combines advanced treatments like chemotherapy and radiation with integrative therapies including acupuncture and massage. Step into a compassionate environment where support, compassion, and innovation come together to make a real difference. As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers.

Requirements

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required
• Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Responsibilities

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED