Patient Access Representative – Cancer Center
About The Position
Join our team and see why Prairie Lakes Healthcare System continues to be named a Top Rural and Community Hospital year after year. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota. This full-time(1.0 Status or 40 hours per week) position collects and verifies all patient demographic and financial information while adhering to ethical and legal standards and recognizing and responding to emergencies while demonstrating professional characteristics. Provides clerical support to ensure that the daily functions of the Cancer Center are carried out in an organized manner.
Requirements
- High school diploma or general education degree (GED); or equivalent combination of education and experience.
Nice To Haves
- One year of medical office experience preferred.
Responsibilities
- Provides excellent customer service while greeting, welcoming patients, answering the telephone, screening, and routing calls appropriately in a courteous and prompt manner.
- Registers and admits patients in Thrive/CPSI on both the clinic and hospital side as well as the Mosaiq system, by obtaining relevant patient demographic and insurance information.
- Directs patients and visitors to the desired destination.
- Coordinates copy requests with internal copy service.
- Takes new patient referrals.
- Requests authorizations for IHS, VA, and primary care providers for Medicaid.
- Maintains lists of patients needing monthly itemized statements for Aflac.
- Prints off and mails statements monthly to patients for their cancer policies.
- Collects and posts payments for services provided.
- Sorts, reviews, and distributes daily mail to appropriate staff.
- Orders patient nutritional services supplies as needed.
- Other duties may be assigned.
Benefits
- Prairie Lakes Healthcare System offers comprehensive benefits for qualifying full-time and part-time employees.
- Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 403(b)-retirement plan, and generous paid time off to maintain a healthy home-work balance.
- Additional benefits for those qualifying include: Flexible Spending Account Employee Assistance Program for mental health Education Loan Program Community discounts including the Prairie Lakes Wellness Center
- Prairie Lakes Healthcare System has a Drug Free Workplace Policy.
- An accepted offer will require positive reference checks and pre-employment background screening as a condition of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
