Patient Access Representative - Gastroenterology

Kingman Regional Medical Center•Kingman, AZ

1d•Onsite

About The Position

Join our team as Patient Access Representative in our cutting-edge Gastroenterology department! This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office. We are located in beautiful northwest Arizona, offering stunning sunsets and an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play! As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks. Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare and a teaching hospital, providing a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work, come join our team!

Requirements

High school diploma or equivalent
BLS from American Heart Association or American Red Cross
Minimum of one (1) year experience working in a customer service position and/or office setting

Responsibilities

Provide essential clerical support and ensure a seamless patient registration process.
Verify benefits.
Facilitate patient discharges.
Collect copays or payments.
Maintain accurate account balances.
Perform general data entry tasks.
Provide excellent customer service completing the registration process for patients.
Confirm patient demographic information.
Schedule and coordinate post discharge care for patients.
Balance accounts.
Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Benefits

Excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities
Medical
Dental
Vision
Employer Paid HSA for HDHP participants
Robust Wellness and Employee Assistance Program
Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals and PTO Cash Out Opportunities
403b Retirement Plan with Employer Contributions
Employee Recognition Programs
Employee Discounts
Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Tuition Reimbursement/Scholarships for full-time employees
Eligibility for the Public Service Loan Forgiveness program for qualified student loans (as a not-for-profit organization)